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A continuous service

Described in our first routine GCP inspection by the MHRA in 2007, as a “centre of excellence” and providing “a superior service”, ESMS provide 24/7 information services for the following areas:

We have worked tirelessly to establish a mechanism that is continuously available and works to exceed regulatory requirements thus keeping the patient’s safety a priority.

Our approach

Clinical Trials

A 24/7 back up for investigators and medical monitors providing emergency unblinding services and clinical advice.

Medical information

Reliable, friendly and highly experienced team of Information Scientists offering a bespoke 24/7 service to meet all your needs

News & Events

The latest news, announcements, events

Client Portal

Client Access

98%

Telephone Calls answered within 20 sec

99.8%

Preventing unnecessary unblindings in last 3 years

100%

SAE reported to Pharmacovigilance within
24hrs

100%

Emergency ‘out of hours’ answered within
4 mins

News and Events

Read about our latest events, news and announcements.

Christmas Emergencies

Christmas Emergencies During the festive period, numerous sponsors face the challenge of ensuring that their departments are adequately staffed and that all enquiries are handled in a timely manner. Many in-house solutions can get fragmented and susceptible [...]

Scope

Attending the Scope Summit for Clinical Ops? Summit for Clinical Trials Operations Executives Europe  Building on the success of its long-running US-based counterpart, Summit for Clinical Trials Operations Executives Europe (SCOPE Europe) is a two-day event serving [...]

More news and events

“ESMS, a spin-out from Guy’s Hospital Poisons Unit, provides a unique service to clinical trials that goes beyond a simple unblinding service of the type that an NHS on-call pharmacist might provide.
This service is designed to prevent inappropriate unblinding as in most cases, the A&E doctor is confident to proceed with the patient`s treatment without unblinding, thus improving patient retention and reducing the need for higher patient recruitment.
Retaining patients on study is also crucial to the success of the grant.”

Caroline Murphy , KCTU Operational Director Institute of Psychiatry, King’s College London

Trusted Partners

We work with a trusted, select group of partners